Food Delivery

Best Dine In Experience in Newtown

The City of Joy is one of the hotspots of the universally famed Indian cuisine, simply because of all the culinary influences that have converged here over the centuries. Being a coastal city, there was never a shortage of seafood and it has always been a staple here. But, then when the Mughals arrived and brought with them the delight of spices, the game of Kolkata food was upped. Followed by the British who made it their seat of power for a good two centuries, during when they further diversified the taste of Kolkata. Somewhere during that time, the Chinese immigrants arrived and really revolutionized the Indian food scene with their flavours. The first taste of Indo-Chinese food was the gift of Kolkata to the rest of the country, and it has evolved into a fully developed international cuisine unto its own since then.

Dine in service is somewhat similar to courier service in which the ordered food is delivered from the restaurant to the customer either by the restaurant’s staff or by delivery agents of a food ordering company. This obviously depends on the medium through which a customer places his/her order. Orders can be placed over a call, mobile apps and through web-portals of a restaurant directly, or through restaurant aggregator apps. Often a flat delivery fee is charged to the customer and at times even that is waived off, depending on the order volume. Post pandemic outbreak, contactless delivery has come into practice nowadays. Food delivery service might also include delivering groceries from the supermarket. Technological interventions have further made food delivery services prompt and quick, keeping customers happy and loyal.

1) Platform to Customer Model
If you are a fan of simplicity, you will love the Pimento restaurants. The interiors of these restaurants are minimalistic; it has sober cutlery on the walls, giving a homely ambience and the food here only compliments that sentiment. The best part is this particular restaurant is very easy on the wallet which makes it a perfect place to have scrumptious food! Mutton Reshmi Butter Masala and Chicken Cheese Kebab are some of the most ordered dishes at this restaurant chain.
2) Aggregators
. A delivery service aggregator acts as an intermediary between a customer and several local restaurants. Additionally, they offer customer support on behalf of the restaurants in case there’s an issue with the delivery or the order. are some of the existing players. These platforms charge a fixed fee on every successful transaction facilitated or even prompts for a monthly subscription.
3) Full-Stack Model
In this scenario, the food delivery business does everything all by themselves. Right from developing the app to hiring delivery staffs and cooking the food in-house, every operation is carried out `by them. Mostly the food is prepared in cloud kitchens However, this model needs substantial investments to launch the platform. On the contrary, once sufficient scale is achieved, full-stack food delivery platforms eventually earn more as they control the whole value chain. They can control the food quality as everything is cooked in-house.

Types of Food Delivery Services

With a surge in demand, food delivery services globally have now been under the spotlight. From winning customers to understanding them, a paradigm shift in the approach of food delivery services is also underway. Understanding

1) Restaurant Prepared Food Delivery
This is a kind of on-demand delivery service that has disrupted the traditional market. Social media mentions of such delivery services have skyrocketed in recent times, more so due to COVID19 outbreak. Three basic components of a meal experience – ordering, cooking and delivering are managed. While few handles all the three basic operations, most are into accepting orders, passing it on to partner restaurants and then delivering it to the customers. Companies like JustEat, GrubHub, FoodPanda have partnered with restaurants and then deliver the food to the customers. Whereas fast food chains like PizzaHut, Domino’s McD do it all by themselves or even engage third-party apps to receive orders and get it delivered.
2) Meal Kits Delivery
this is mainly opted by busy and overworked families. Meal kit offerings have two options – heat and eat, cook and eat. Fresh, healthy, relatable meals can only resonate with customers who mostly face slot delivery issues currently.

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